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Services are tailored to the needs of each organization and may include strategic planning, leadership team facilitation, operational assessments, organizational effectiveness, change management, accountability systems, growth initiatives, and fractional COO support. 

No. M.Y. Partners works with organizations across Hawaiʻi, the continental United States, and internationally.

References to Hawaiʻi throughout our website reflect the values and principles that influence how we approach leadership, relationships, and business—not a geographic limitation on who we serve.

One of those principles is the spirit of "Aloha". While often translated simply as a greeting, Aloha represents mutual respect, integrity, care for others, accountability, and a commitment to building meaningful relationships. These values shape how we engage with clients, teams, and organizations regardless of location, industry, size, or structure.

We believe strong partnerships are built on trust, transparency, respect, and shared purpose. Whether working with a local business, a national organization, or an international leadership team, we bring the same commitment to service, professionalism, collaboration, and results.

Our clients may come from different places, but our approach remains the same: lead with respect, communicate with clarity, and create meaningful outcomes through partnership and execution.

Yes. M.Y. Partners works with organizations located both within and outside the United States.

While all engagements are conducted in English and all fees are quoted and payable in U.S. Dollars (USD), meeting schedules and communication plans may be adapted to accommodate international clients and time zone differences whenever practical and mutually agreed upon.

Yes. Leadership transitions can create uncertainty, operational disruption, communication challenges, and gaps in accountability if not managed effectively.

M.Y. Partners works with organizations experiencing executive transitions, leadership restructuring, ownership changes, succession planning, organizational growth, and other periods of significant change. Support may include transition planning, stakeholder alignment, communication strategies, operational continuity, role clarification, leadership team facilitation, and implementation support.

Our objective is to help organizations maintain stability, preserve momentum, and create a structured path forward while navigating change.

M.Y. Partners works directly with business owners, executives, leadership teams, board members, and authorized organizational representatives who are responsible for evaluating, approving, or implementing strategic and operational initiatives.

To ensure productive conversations and effective outcomes, inquiries should be submitted by individuals with decision-making authority or those directly representing the organization's decision-makers.

To properly assess organizational structure, governance, operational needs, and engagement requirements, M.Y. Partners may request certain business documents as part of the due diligence process. 

Requested documentation will vary based on the type of organization, industry, ownership structure, and scope of the proposed engagement.

For U.S.-based organizations, requested documentation may include:

• Articles of Incorporation or Articles of Organization
• Corporate Bylaws or Operating Agreement
• Organizational Chart
• Ownership Structure Documentation
• Business Licenses and Registrations
• Strategic Plans, Policies, or Operating Procedures
• Financial Statements or Management Reports (when relevant to the engagement)
• Board Governance Documents (when applicable)

For international organizations, equivalent ownership, governance, registration, and organizational documentation may be requested based on the laws and regulatory requirements of the jurisdiction in which the organization operates.

All information provided during the assessment process is treated as confidential and used solely for evaluating organizational needs, engagement suitability, and project requirements.

Depending on the scope and complexity of the engagement, a Discovery & Assessment Fee may be required prior to the review of organizational documentation, stakeholder interviews, operational assessments, or strategic evaluations.

This fee reflects the professional time and expertise invested in understanding your organization and developing informed recommendations.

If an engagement proceeds to contract, the Discovery & Assessment Fee will be applied as a credit toward the investment for services outlined in the final agreement.

M.Y. Partners treats all client and prospective client information as confidential. Depending on the nature of the engagement and requested documentation, a mutual Non-Disclosure Agreement (NDA) may be executed prior to the exchange of sensitive business information. 

Yes. M.Y. Partners is experienced in EOS® (Entrepreneurial Operating System®) principles, leadership accountability practices, goal-setting frameworks, and operational execution disciplines.

While every organization is unique, we can help leadership teams establish structured meeting rhythms, accountability systems, performance metrics, strategic priorities, and execution frameworks designed to produce measurable and sustainable results.

Leadership team facilitation sessions are designed to create clarity, alignment, accountability, and forward momentum. Depending on the engagement, M.Y. Partners may assist with meeting preparation, agenda development, facilitation, documentation of key discussions and decisions, action item tracking, accountability assignments, and next-step planning.

Our objective is to ensure meetings result in meaningful decisions, clear ownership, and measurable progress rather than discussion alone.

Yes. Fractional COO engagements provide executive-level operational leadership, strategic execution support, and accountability without the commitment of a full-time executive hire. 

Every engagement is customized based on your goals and organizational needs. Some clients require short-term strategic support, while others benefit from ongoing advisory or fractional leadership partnerships. 

The best partnerships occur when leadership is committed to growth, accountability, and meaningful progress. We review each inquiry to ensure alignment between your objectives and our expertise before moving forward. 

After reviewing your inquiry, we may schedule an initial conversation to better understand your goals, challenges, and priorities. If there is a strong fit, a customized proposal outlining scope, timeline, and investment will be provided. 

Initial conversations are focused on understanding your organization, assessing fit, and determining whether an engagement would provide meaningful value. Recommendations regarding next steps will be discussed during that process. 

Every engagement is customized based on the organization's needs, priorities, and scope of work. Support may be provided through a defined project, a fixed-term engagement, leadership facilitation, or an ongoing advisory or fractional executive partnership. 

Some engagements, particularly ongoing advisory and fractional leadership partnerships, are structured with a monthly retainer to ensure dedicated availability, continuity, and consistent support. Project-based engagements may be structured differently depending on scope and deliverables. 

Payment terms are outlined within each engagement agreement. Depending on the nature of the engagement, payment may be structured as an upfront project fee, milestone-based payments, monthly retainer, or another mutually agreed-upon arrangement.

Unless otherwise specified in the engagement agreement, all payments are due in U.S. Dollars (USD).

Investment is based on the scope of work, level of support required, complexity of the engagement, and anticipated outcomes. Following the discovery process, a customized proposal outlining services, timelines, and investment will be provided.

Unless otherwise stated in writing, all fees, retainers, and project investments are quoted and payable in U.S. Dollars (USD).

Payment terms are outlined within each engagement agreement and may vary depending on the scope and structure of the engagement.

Approved payment methods may include business check, ACH transfer, wire transfer, escrow disbursement, or other mutually agreed-upon payment arrangements.

For project-based engagements, advisory services, assessments, retainers, and fractional leadership engagements, payment schedules will be clearly defined in the engagement agreement prior to the commencement of services.

Unless otherwise agreed in writing, all fees, retainers, and service investments are quoted and payable in U.S. Dollars (USD).

 M.Y. Partners accepts payment in U.S. Dollars (USD) only.

Approved payment methods may include business check, ACH transfer, wire transfer, escrow disbursement, and other approved business payment methods identified within the engagement agreement.

M.Y. Partners does not accept cryptocurrency, gift cards, barter arrangements, prepaid cards, stored-value cards, personal payment instruments, or other non-traditional forms of payment unless expressly agreed to in writing.

All fees, retainers, assessments, deposits, milestone payments, and service investments must be remitted in U.S. Dollars (USD) through an approved payment method.

Yes. All engagements require a signed agreement outlining the scope of services, responsibilities, timelines, and payment terms prior to the start of work .

Yes. Specific cancellation and termination provisions are outlined within each engagement agreement.

Depending on the type of engagement, terms may address notice requirements, outstanding fees, completed work, work in progress, scheduled services, and any applicable refunds or credits. Clients are encouraged to review all agreement terms prior to the commencement of services.

Email and direct phone communication are the primary methods of communication for all inquiries, engagements, project updates, and client correspondence. Scheduled meetings may be conducted virtually or in person, depending on the nature of the engagement.

Text messaging may be used for brief updates, scheduling, or time-sensitive matters. However, any discussions involving project decisions, scope changes, approvals, deliverables, or other substantive business matters will be documented and confirmed via email to ensure accuracy, clarity, and proper recordkeeping.

To maintain professional standards and effective communication, we ask that all business-related communications be conducted through approved communication channels.

No. M.Y. Partners does not conduct business through WhatsApp, social media messaging platforms, or other third-party messaging applications.

All business communications should be conducted through email, direct phone conversations, scheduled meetings, or approved text messaging. 

This helps ensure confidentiality, professionalism, and accurate documentation throughout the engagement.